Today we’re proud to launch our Partner Resource Center! This new page was built to organize and centralize all of our product-related content and resources into a one-stop-shop for our partners.
Sarah Podella // July 29, 2020
Everything we do at Heretik is driven by our mission to structure contract data across entire organizations for smarter, faster, and more favorable decisions. We understand that building a differentiated contract review solution is key to achieving our mission, but it’s equally important to provide our users with all the tools necessary to be as successful as possible while using Heretik.
This year, one of our goals was to really invest time and resources into evolving our product education and training. We launched the first iteration (called the ‘Client Asset Library) way back in 2018, which was a simple Airtable base that housed marketing content, feature overviews, and GIFs of the product in action. Our next iteration came with the launch of our COVID-19 Resource Center in March of this year, where we began publishing on-demand demos and packaged use cases. In June of this year, we completely revamped our product documentation and help desk and also began recording our ‘Playing With Fire’ feature tutorial videos.
Today we’re proud to launch our next big iteration – our Partner Resource Center. This new page was built to organize and centralize all of our product content and resources into a one-stop-shop for our partners. Rest assured, we’re just getting started (and there’s plenty more coming), but we’re excited to share this Partner Resource Center with you today.
Before you click over to check it out for yourself, here’s a quick overview of what to expect:
The home page of our Partner Resource Center will be a great starting point for any Heretik user. Here you’ll find several bulletin boards that showcase things like brand new content, trending topics and articles, the latest release notes, basic product documentation and more.
Here we house all of our use case packages related to COVID-19, Regulatory Response, Corporate Transactions, and Contract Data Management. Clients will have access to a range of packages that each include:
Please note this page is password protected for clients only.
Here you’ll find all Heretik video content, including recap videos from events, promotional product videos, ‘Playing With Fire’ feature tutorials, our ‘Powerful Partnership’ case study series, on-demand demo videos, and more.
Our Heretik Help Desk has recently been updated and is ready to provide you with any and all information you might have about using Heretik. Here you’ll find a glossary of terms, thorough documentation articles, video tutorials, troubleshooting resources, and more. Please note this resource is for clients only and does require a log-in.
Our Marketing & Sales Assets page contains a variety of content designed to help you be successful when talking about or sharing Heretik. This includes exclusive material such as one sheeters, white papers and e-books, slides and decks, marketing templates, infographics, feature overviews and MP4s, and more. Please note this page is password protected for clients only.
We’ve included a quick-link to our blog, where we publish a variety of articles about industry topics, specific Heretik features, our clients’ wins, exciting announcements (like this one!) and more.
Lastly, we’ve included a quick-link to submit any troubleshooting tickets or general support questions. Simply click ‘Submit a Ticket’ to get in touch with our support team directly. Please note this resource is for clients only and does require a log-in.
So what’s next? We’re already hard at work on continuing to create more product education and training resources. In the near future, expect to see more on-demand demos and use case packages, a brand new Heretik certification program, as well as more feature-specific tutorial videos with our next software release. Until then, we hope you enjoy exploring our Partner Resource Center.
Sarah is the Director of Marketing at Heretik. Prior to Heretik, she worked as the Product Marketing Manager for Shiftgig. Sarah began her career in advertising, working for brands like Nike, Verizon, Fireball, Coca Cola, the NFL, and more.